Who we are and what we’re about

Compare My Insurance Ltd is a commercial insurance broker that provides SME insurance solutions for your business needs.

We launched in 2008, and since then we have been a thriving business in the UK SME market.
We have developed valued relationships and partnerships with the UK’s leading insurers to make sure our clients are receiving the most competitive premiums with correct cover levels tailored to each client’s business needs.

Our team of experienced, qualified, friendly and professional executives put all customers at the heart of our business and are committed to providing a world class service to our customers. We provide our employees with training and development, and encourage all staff to complete industry recognised qualifications in a number of sectors from insurance, customer service and/or management exams and workshops.

We are firm believers in looking after our employees, and make this our number one priority. Without our Compare team members, we wouldn’t be able to provide such an excellent service, nor would be able to look after our customers as we currently do. Each staff member is valued greatly and plays a role in our business success.

It is our role to make sure you have the correct cover in place, remove any worries you have and make sure you have the necessary insurance policies in place to enable you to run your business successfully and smoothly, while being fully protected and legal.

“To always exceed customer expectations by providing excellent service combined with the most competitive rates and comprehensive cover levels – putting clients at the heart of our business.”

Who runs things at Compare Insurance?

Mark Thomas – founded Compare Insurance in 2008 with the aim to create a completely independent insurance brokerage where the client is at the heart of everything they do. Our continued success has allowed the company to grow and now employs a team of over 40, with a range of skills and experience. We’re very proud to have been recognised by the Welsh Assembly as one of the top businesses within the finance sector in Wales.

Having previously grown two start-ups to million pound enterprises, Mark has accumulated a vast amount of experience in running successful businesses.

Responsible for driving the business forward, Mark’s aim for Compare Insurance is to continue providing the highest levels of customer service, combined with the latest technology to surpass the customers’ expectations of what a modern insurance broker should be.

Recently received client testimonials:

April ’22

Dear Debra

Payment for our destroyed marque has been paid into my account.

May I thank you very much for the part you paid in sorting out my claim.

I am not good with modern technology and was almost put off making a claim because of concern over the application.

However after talking it over with you I persisted and thanks to you all went very smoothly , quickly and easily.

Again many thanks.

Kind regards
R

January ’22

Dear Debra

Happy New Year and I hope you are keeping well!!

I wanted to start the New Year by catching up with all the stuff which I had to put off due to …..the flood!!

Firstly let me start by saying a big thank you Debra to the way in which you “walked” us through the procedure of making a claim and making a really stressful time feel stress free.

You were always available whether by email or phone and never made me feel like a “fuss pot” or was hounding you!

We followed your instructions and together we dealt with the claim in bite size chunks until it was finalised, making it so easy for me and the staff.

So many people enquired what was going on with Mandrakes when we had to close our doors and I always made a point of flying the flag for the Company and not least you and your professionalism.

Many many thanks
AP

November ’21

Hello Tracey (Head of Business),

We haven’t spoken before but I have had the pleasure of speaking with a member of your team – Harrison Allardyce.

I am taking the time to write to you today as I am happy to advise that Harrison has been an excellent ambassador for your company. My insurance premium has increased year on year, I had a number of queries but ultimately have decided to proceed again with the cover outlined by Harrison.

A few points that I wanted to specifically share:
1) He is a polite, clear communicator.
2) He calls when he says he will and when he hasn’t been able to reach me has left a polite voicemail.
3) He comes back to you when he says he will.
4) He clearly explained everything and therefore provided confidence that I am doing the right thing!
5) He assured me that if anything changes with relation to my policy I just need to get back in touch – there is a fee of course but it’s good to know that there is this option.

I appreciate the time and support he has afforded me and the pleasant manner in which he has conducted himself throughout our discussions.

In the nicest possible way I hope I have no cause to speak to him again until next year!

In the meantime, may I wish you and your team a good close to 2021 and all the very best for 2022.

Best wishes,

Compare My Insurance is a trusted member of the British Insurance Brokers’ Association (BIBA)

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0333 344 3705

We’re proud to say we’ve won Awards for our service.

Providing great service and competitive rates has helped us win many repeat customers, whom we’re incredibly grateful to. It’s really nice to have been noticed by them and our industry peers.